...Exceeding All Expectations of Excellence
At RumbaFlex, we care what you think! That's why I not only read all our mail, but I open it promptly! That's also why I will do my best not only to answer your questions and satisfy your needs, but to exceed all your expectations and be prompt and responsive! Even if I think your letter is stupid or weird, I will post it and respond to it. So, feel free to send any mail to your local RumbaFlex branch, and they will forward it to me.
If I don't get back to you soon, it's probably because I'm busy delivering value and performance to another loyal Rumbaflex customer, or someone else. But I won't forget you, and will reply at my earliest convenience. Your input is super valuable to us!
Thank you very much!
President & CEO
Here are some of the letters we have received from loyal customers and Mr. Hooper's responses to them.
To see Frank Hooper's response, just click on the letter!